Accelerate Your Roadmap > Vigilance™: Powering ESMaaS
BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
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Managed Applications
Managed Applications – Secure and Always Available for Faster Performance
Business applications play a crucial role in enabling seamless communication, content consumption, and efficient work processes.
Mitigating Risks and Improving End-User Productivity and Satisfaction
Silver Tree’s Application Management Services (AMS) help mitigate risks and drive end-user productivity and satisfaction.
Whether you are a small to medium-sized company or a large enterprise, Silver Tree’s AMS enables the following:
Real-time analysis
Silver Tree’s Managed Application Services (MAS) solution will provide you visibility into application performance in near real-time. In addition to role-based dashboards, we offer an advanced alerting system that ensures designated resources know about any issues that crop up.
Predictive, not reactive
Catching an issue before it happens is the best way to impact the customer experience positively. Silver Tree’s MAS includes predictive analytics that can tell you what might happen based on current data.
Self-healing
Silver Tree’s MAS use machine learning and AI to preemptively address some issues, making MTTR almost instantaneous.
Holistic
Our MAS solution looks at application performance from a holistic perspective, including third-party solutions, to determine the root cause of a performance problem.
Code level
Tracking performance down to the code level also makes it easier for developers to determine the root cause of a performance problem and speed up remediation.
Deep Skills and Expertise
Silver Tree leverages experienced resources specialized in specific business apps, and programming languages and has the database expertise to manage your applications. You can scale up or down this service as needed so you’re never paying for more than you need or short of resources.
Learn more about how Silver Tree’s Managed Application Services can help you improve workforce productivity, increase user satisfaction, and free up internal IT resources to focus more on growth and innovation initiatives.