Blog – Standard Sidebar

Managed Services/Hybrid Cloud

State of the art, hybrid cloud network & VOIP/Unified Communications system offering a stable and resilient IT environment at 25% cost savings CHALLENGE: Global Architecture firm experiencing instability with its outdated IT Infrastructure: Frequent outages User disconnects Slow response Server … Read More

Exceptional EPM/CPM Systems are an Exception

By Gary Cokins, Practice Lead, Enterprise Performance Management, Silver Tree Quite naturally, many organizations over-rate the quality of their enterprise and corporate performance management (EPM/CPM) practices and systems. In reality they lack in being comprehensive and how integrated they are. … Read More

Mr. / Mrs. Software Vendor: Check your tactics at the door.

Software Vendor: Check Your Tactics at the Door! Are software vendors pressuring you for a decision? Threatening a compliance action? Giving you an expiration date for discounts? Throwing more and more “free” products into the offer? Don’t cave! Software License … Read More

ServiceNow: Are you realizing full value?

A typical ServiceNow deployment runs over $2 million per year (including licensing and support). Are you getting your value’s worth?
Read More

Surprised by team performance?

Operational Excellence – Ever surprised by the performance of your team? If yes, your operating model might be bogged down by too many layers and hand offs… … Read More

Is your IT support capability moving at the speed of business?

As enterprise capabilities are increasingly delivered from various “clouds” to an ever changing array of digital endpoints, is your user experience empowered or confused?  The ability to understand the landscape of your enterprise as it changes, detect changes and faults … Read MoreRead More

You’ve Been Breached

Your organization has been breached.  What do your executives expect you to do in the first fifteen minutes? What systems take priority? Information Technology powers the organization. Does your response plan align with the business priorities? As the CIO or … Read MoreRead More

What is your ITSM data telling you?

  ITSM data is a source of tremendous insight that leads to business impact. Want to drive significant real service and availability improvement for your business? Does your organization need: Stronger alignment between IT and business processes? Improved service delivery … Read MoreRead More

Silver Tree Leverages Apptinuum for AI Fueled End-User Application, Device and Infrastructure Management

NEW YORK, NY – September 24, 2018: Silver Tree Consulting & Services signed on today with Apptinuum, a platform developed by ChoiceWORX, to provide artificial intelligence fueled end-user application, device support, and infrastructure management to their clients and internal operations. … Read MoreRead More

Microsoft Licensing – Need a Secret Decoder Ring?

“We asked Silver Tree to help us save 40 to 50% on Microsoft licensing while maintaining the high-level of service we currently have in place. They didn’t.   Silver Tree put together a strategy for Microsoft licensing that saved us … Read MoreRead More