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State of the art, hybrid cloud network & VOIP/Unified Communications system offering a stable and resilient IT environment at 25% cost savings CHALLENGE: Global Architecture firm experiencing instability with its outdated IT Infrastructure: Frequent outages User disconnects Slow response Server … Read More

By Gary Cokins, Practice Lead, Enterprise Performance Management, Silver Tree Quite naturally, many organizations over-rate the quality of their enterprise and corporate performance management (EPM/CPM) practices and systems. In reality they lack in being comprehensive and how integrated they are. … Read More

Software Vendor: Check Your Tactics at the Door! Are software vendors pressuring you for a decision? Threatening a compliance action? Giving you an expiration date for discounts? Throwing more and more “free” products into the offer? Don’t cave! Software License … Read More

A typical ServiceNow deployment runs over $2 million per year (including licensing and support). Are you getting your value’s worth?
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Operational Excellence – Ever surprised by the performance of your team? If yes, your operating model might be bogged down by too many layers and hand offs… … Read More

As enterprise capabilities are increasingly delivered from various “clouds” to an ever changing array of digital endpoints, is your user experience empowered or confused?  The ability to understand the landscape of your enterprise as it changes, detect changes and faults … Read More … Read More

Your organization has been breached.  What do your executives expect you to do in the first fifteen minutes? What systems take priority? Information Technology powers the organization. Does your response plan align with the business priorities? As the CIO or … Read More … Read More

  ITSM data is a source of tremendous insight that leads to business impact. Want to drive significant real service and availability improvement for your business? Does your organization need: Stronger alignment between IT and business processes? Improved service delivery … Read More … Read More

“We asked Silver Tree to help us save 40 to 50% on Microsoft licensing while maintaining the high-level of service we currently have in place. They didn’t.   Silver Tree put together a strategy for Microsoft licensing that saved us … Read More … Read More