Silver Tree University: What is Cybersecurity?

October 31, 2022
Colin Dowling

Cybersecurity is a complex and growing area of concern for businesses. It refers to the methods and practices used to protect computer systems and networks from unauthorized access, exploitation or destruction, as well as mitigating any potential damage that could occur. Cyber threats are constantly evolving as new technologies emerge and security vulnerabilities are discovered, […]

Silver Tree University: What is ITSM?

October 20, 2022
Colin Dowling

What is IT Service Management (ITSM) ITSM basically refers to the management and organization of IT services across an entire organization. This encompasses everything from managing infrastructure and personnel to handling compliance requirements for service providers and consulting with clients about their needs. It might seem like a lot, but as technology becomes more ubiquitous […]

Silver Tree University: What is IT Operations Transformation?

October 10, 2022
Colin Dowling

What is IT operations transformation and what does it mean for your business?

Silver Tree University: What is Digital Transformation?

October 3, 2022
Colin Dowling

Silver Tree University is made up of short posts and condensed resources to help business leaders learn how technology impacts business the world over. To learn more details about any Silver Tree University topic, contact us here or visit the Silver Tree Blog. What is Digital Transformation? Digital transformation is the process of using digital […]

Cyber Security Challenges for Growing Businesses

September 6, 2022
Colin Dowling

As business evolves to run digitally, the risk of a data breach or cyber attack is a growing concern for businesses of all sizes. For growing companies in particular, the increased risk of cyber threats can be a natural result of accelerated hiring, an increased customer base, and the continued growth of data a company […]

Five Traits that Make for Great IT Leaders

August 21, 2022
Colin Dowling

What makes for a great IT leader? On the one hand, a resume long on experience can give the impression that an individual has the expertise necessary to lead an IT team. On the other hand, there are a number of skills and abilities that have nothing to do with IT work experience that factor […]

Getting Started with Outsourcing Software Development in Your Nonprofit

August 21, 2022
Colin Dowling

If your nonprofit organization is like most, you probably rely heavily on software to help you manage day-to-day operations and achieve your mission. The role of software in nonprofits is critical. It can help manage day-to-day operations, track donations and volunteers, and even help with communication. As a result, it’s important to select the right […]

Silver Tree and Innominds Announce Joint Partnership

August 17, 2022
Colin Dowling

Silver Tree Consulting & Services today announced a partnership with Innominds to bring innovation to IT operations transformation for small and medium-sized organizations. Silver Tree’s leading Service Integration and Management platform and ITSM experience will combine with Innominds’ innovative software and product engineering expertise to deliver transformative ITSM solutions. Underpinned by Silver Tree’s proprietary Service Integration and Management […]

How AI can turn your IT team from Reactive to Proactive

August 5, 2022
Colin Dowling

As the head of IT for a medium-sized company, you are under pressure to deliver on digital transformation projects. Unfortunately, your team is stuck in firefighting mode. The challenges and needs of the day leave little time to transform your IT operations. You know that your IT operations function needs to transform but you don’t […]

Where does Automation fit in your Not for Profit?

July 29, 2022
Colin Dowling

How Automation Can fit in your Not for Profit Not-for-profits the world over face many of the same challenges. How do you further your mission while recognizing budget constraints? How do you improve efficiency with limited resources? How do you balance the investments necessary to keep operations running with the investments required to adapt your […]

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