• SILVER TREE COMMITS TO OUTCOMES – Guaranteed.

    Our guarantee is supported by practice leaders that have more experience than many leaders in the “Big Five” consulting and services companies. We get to the root problem and are known in the industry as turnaround specialists.

REDUCE dependency on Outsourcing

Silver Tree helps clients reduce their dependency on and total cost of outsourcing through Business Process Optimization,
Intelligent Automation and development of Centers of Excellence.

REVOLUTIONIZE Managed Services

Introducing Apptinuum​

First of its kind specialized Intelligent Automation SaaS platform utilizing AI for end-user support and infrastructure management. Installing the Apptinuum Bot on all end-point devices quickly reduces the volume and velocity of faults and tickets routed to Service Desk and Infrastructure Operations team.

BUSINESS PROCESS OPTIMIZATION
4-8x ROI within a few months

Our “MegaMap” details:

What areas to automate

What current technologies are not being fully leveraged

Where areas of improvement are needed within human operations.

Silver Tree’s BPO engagements continually provide clients at a minimum,
4-8X ROI within a few months of implementation.

SELF-FUNDED AUTOMATION ENGAGEMENTS

Determine specific areas of automation that will bring the quickest ROI, improve quality of service and customer retention. Typically self-funded within four months with a ROI of 4-8x the cost within the year.

HIGH PERFORMING TEAMS

Silver Tree’s Operational Excellence Governance and PMO team helps clients overcome challenges using a methodology that has been deployed across more than 400 business units of varying sizes (from $20m/year to $700m/year). The program creates a high performing team and a culture of clear communication, ownership and accountability always resulting in very strong ROI.

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Workforce Mobility Case Study

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Contact Center Software Replacment Leads to 39% to 86% increase in SLAs

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FinTech Application Modernization

Company Profile – One-stop shop international FinTech to assist customers with the loss of wallets, mobile phones, credit cards, and other important documents, most importantly, managing anxieties! Scope/Needs  – Build, enhance and maintain full-fledged portal, back-office operations, partner management and … Read More

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