Digitally Secured Mobility Infrastructure – Delivered CLIENT/OVERVIEW: Provider of Payroll, HR, Tax, Accounting and Wealth Management Services needed to transform, migrate and optimize its Unified Communications, Collaboration Tools, Service Desk and End-User Computing. OBJECTIVES/STRATEGY Migrate end-user services to … Read More
Silver Tree Services

Area of Concern?
Silver Tree’s Assessments will help you determine the best path to success.
VIEW SAMPLE ASSESSMENT Silver Tree will deliver – COMPLIMENTARY
Would an outside view of the constraints you face across people, process and technology give you the case for action you need? Silver Tree can help you address your bandwidth challenges and provide the insights needed to release key resources for focused, strategic imperatives.
Result? Deliver on your commitments while reducing costs.
Contact Us for a COMPLIMENTARY Assessment
Assessments include:
- Business Processes
- Workforce Mobility
- IT Operations
Or, choose from more specific assessments that address areas we’ve helped our clients realize quick turnarounds with impactful ROIs.

Case Studies
Silver Tree Delivers Results!
Case studies, across various industries, detailing results we delivered - and continue to deliver - via Infrastructure Optimization, Governance & ITSM, Business Process Optimization, Applications Development, Design Thinking and Managed Services
Infrastructure and Application Optimization & Managed Services
MANAGED SERVICES / HYBRID CLOUD
State-of-the art hybrid cloud network & VOIP/Unified Communications at 25% cost savings
MANAGED SERVICES TRANSFORMED
Silver Tree helped this IT Department evolve to a full managed services model for infrastructure and applications – resulting in better quality of service at a lower cost.
Business Process Optimization – Making it Easier for Customers to Do Business with Your Organization
PROCESS MAPPING
Re-engineer processes, re-organize workforce, automate or improve data quality and depth? Depends. Take a step back. What’s the entire landscape? A focus on one is limiting – each relies on the other. We saved an Insurance Carrier $1.2 M per Annum.
Governance & PMO – The Key to Successful Solution & Service Integration
STATE INSURANCE PROGRAM TURNAROUND
Complex Unemployment Insurance Program Turnaround
LEGACY IT PROGRAM TURNAROUND
Silver Tree turned around a state’s DMV legacy IT program after 8 years of failed attempts. The system was staggeringly complex, 3.5 million lines of code, 40 different databases with 50 years of data, multiple, disparate vendors and various law suits.
SOURCING & CONTRACT NEGOTIATION
“We asked Silver Tree to help us save 40 to 50% on Microsoft licensing. They didn’t. They saved us 75%.”
DIGITAL TRANSFORMATION
The clear path to digital transformation led the way to develop eight major programs.
Technology Innovation - Improved Quality of Service, Reduced Costs through Curated Ecosystem
APPLICATION DEVELOPMENT
Dramatic Improvement of Customer Facing App with 50% Cost Reduction
MICROSOFT EXCHANGE TURNAROUND
$15 Billion Multi-Line Insurance Carrier – MS Turnaround

Videos
Silver Tree Partnership – CIO speaks to Values Aligned, Strategic Focus, Ease of Adaptability
Overview: Silver Tree identified and implemented savings of 40% and helped this IT Department evolve to a new operational model – resulting in better quality of service at a lower cost. Services include:
- Business Process Consulting
- Applications Development
- Customer Applications Support
- Full-scope Infrastructure Managed Services
- Hosting/Cloud
Driving Mission-Impacting Results:
A conversation with Sarah Angel-Johnson, CIO, Year Up on the challenges CIO’s in the NFP sector face today and how IT drives mission-impacting results.
Insurance & Financial Services: Silver Tree’s solutions to the biggest barriers to digital transformation for insurance and financial services organizations.

Blog

Contact Center Software Replacment Leads to 39% to 86% increase in SLAs
Business Challenge HealthEast was saddled with an outdated contact center solution that wasn’t performing properly. In addition, the organization wanted to better access data from its Electronic Health Record (EHR) system, Epic. Solution Mitel contact center software replaced the outdated … Read More
FinTech Application Modernization
Company Profile – One-stop shop international FinTech to assist customers with the loss of wallets, mobile phones, credit cards, and other important documents, most importantly, managing anxieties! Scope/Needs – Build, enhance and maintain full-fledged portal, back-office operations, partner management and … Read More

Industry White Papers
Workforce Safety/Work from Home/Transitioning Back To Work
Not for Profit
Unified Communications/Contact Center
AI/Intelligent Automation
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