Silver Tree Leverages Apptinuum for AI Fueled End-User Application, Device and Infrastructure Management
NEW YORK, NY – September 24, 2018: Silver Tree Consulting & Services signed on today with Apptinuum, a platform developed by ChoiceWORX, to provide artificial intelligence fueled end-user application, device support, and infrastructure management to their clients and internal operations.
ChoiceWORX, an intelligent automation software firm that is revolutionizing Information Technology (IT) operations, recently launched Apptinuum, a first-of-its-kind cognitive platform that combines multiple modern technologies to improve end-user support, infrastructure management, Mean Time To Repair (MTTR) and ultimately the customer experience.
“This strategic integration will significantly reduce end-user tickets, manage synchronous and asynchronous end-point devices and avoid the “admin in the middle” paradigm with issue resolutions for Silver Tree and their clients. In turn, this will produce increased productivity and yield significantly reduced operational costs,” said Sam Gross, CEO & Founder at ChoiceWORX.
“We are so impressed with Apptinuum’s capabilities that we will deploy it corporate-wide to our own personnel. Apptinuum is a perfect fit for our IT Service Management (ITSM) offering, to better enable digital transformation that delivers real outcomes for our clients. With Apptinuum, we are able to help clients easily automate a wide range of functions, cutting down on their workload, saving them money and enhancing their customers’ experience. Our passion at Silver Tree is to deliver the highest degree of automation for business and IT operations. Apptinuum is a fundamental component of our complete solution for digital transformation of IT operations,” said Richard Ricks, Founder & CEO, Silver Tree Consulting & Services.
ChoiceWORX™ is an intelligent automation software firm that is revolutionizing IT operations. Our proprietary platform leverages the power and scalability of artificial intelligence to insure optimal results. Our deep managed service expertise allows a greater understanding of your end-to-end processes and provides you real-time solutions with our products that innovate faster, reduce costs, and improve quality. For more information, visit www.choiceworx.com.
About Silver Tree Consulting & Services
Silver Tree makes digital real, solving business and information technology challenges for small, medium and large enterprises. We are laser-focused on enhancing the customer experience. Our deep expertise, holistic approach and passion for outcomes assures digital transformation, resulting in a real competitive advantage.
For more information, visit www.silvertreeservices.com.