Why We Built Our New Private Cloud Solution on Google Cloud

Today’s workforce is more mobile than ever. Staff need flexibility and fast access to applications and shared documents. That’s where the cloud shines.

But despite the proliferation of cloud services over the past decade, many still rely on public clouds as their base infrastructure. While it’s relatively inexpensive to set up in public clouds, ambitious businesses quickly find that they are limited in their ability to integrate them with existing technologies and have little oversight or control over the overarching infrastructure. Public cloud may also not be an option for security; you’ll want total control over your sensitive, mission-critical information, after all.

Knowing this, Mitel has launched a private cloud solution, MiCloud Flex, built on the market-leading Google Cloud. This is the private cloud communications platform built for the future of work.

Partnering with Google brings a number of benefits, offering reliability, speed, innovation and geographic reach that complete our private cloud, unified communications and collaboration solution.

But you might be asking “why Google Cloud?” The simple answer is that this infrastructure allows us to deliver even more secure, scalable, dependable cloud communications services, and gives you back control. But that’s not the whole picture. Here’s what else MiCloud Flex offers:

  1. Multi-Layered Infrastructure Security

Security is a top concern for any company going to the cloud. Those who choose private cloud are looking for additional security safeguards. Serving over one billion end users each day across seven cloud products, Google is committed to protecting information, identities, applications and devices. Built on Google Cloud, MiCloud Flex is protected by the same secure-by-design infrastructure, global network and built-in safeguards that will mitigate the most challenging security scenarios.

With the assurance of the Google brand, Google Cloud also meets the most rigorous privacy and compliance standards that test for data safety, privacy, and security. Even the data centers are built to satisfy the most stringent security standards, with full certifications to meet SOC 2 and HIPAA compliance. The solution is deployed in a dedicated and secure single instance environment through Google’s cloud access with private and secure network links, so you’ll always have the safety and control necessary for your most valuable data.

  1. Reliable Infrastructure

Google’s cloud infrastructure is a future-proof technology monitored and modified by more than 700 top experts in information, application, and network security. This is the same technology that powers billions of search results in milliseconds and serves over six billion hours of YouTube video per month.

MiCloud Flex uses Google Cloud technology to work across high availability data centers with security measures including full encryption. Information and voice calls are delivered through the public Internet using voice over Internet protocols (VoIP), meaning users stay connected anywhere and everywhere – in the office, on the road, or working from home.

For this reason, you can be assured that communications will never go down because of a single network outage or hardware failure; MiCloud Flex features
a high-availability deployment with geo-redundancy for enhanced
disaster recovery.

  1. Speedy Provision

When you need information quickly, Google leads in speed and availability. Intensely monitored data centers and large dedicated data pipelines ensure low latency and almost zero downtime across Google Cloud products.

Additionally, Google Cloud is considered a top performer across most tests, benchmarks, and categories for performance and scalability that stress CPU, memory, disk, and networking resources in the cloud. MiCloud Flex’s fully managed, serverless offerings eliminate operational complexity, making Google Cloud easier to adopt and use.

  1. Continuous Innovation

Leading the pack of big technology players across the globe, Google is at the forefront of research for emerging technologies like artificial intelligence (AI) and internet of things (IoT), all while maintaining and improving its host of industry-leading products across the cloud.

MiCloud Flex Contact Center leverages Google AI capability that integrates multiple tools and resources seamlessly to generate deep insights into data and performance. With serverless data analytics and a machine learning platform guaranteed by Google Cloud, our contact center platform can turn your data into actionable insights with increased efficiency, simplicity and mobility, making for innovation within and without your organization.

  1. Geographic Reach

Staying connected across the globe is no problem for the robust number of Google Cloud data centers developed, maintained, and expanded by Google annually. Mitel has carefully selected a subset of these centers focused on delivering MiCloud Flex based in specific country rollouts, with more on the way in the future. With an extensive, resilient network of data centers, deployments and interconnectivity for international customers is not a problem for this leading cloud communication and collaboration solution.

Mitel + Google Cloud = MiCloud Flex

MiCloud Flex represents the best of two leaders and innovators in business technology. By working together, Mitel and Google can offer businesses across the globe a complete, reliable private cloud unified communication and collaboration solution. Your employees will work smarter and more efficiently no matter where they are, and your IT team will be confident that all communications are secure, reliable and adaptable to every business need.

Want to learn more? Speak to Silver Tree today to find out more about MiCloud Flex.