BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
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Proud partner of ServiceNow & ScienceLogic


Transforming IT with 30% Savings. Guaranteed!
Bringing Enterprise Service Management (ESM) capabilities to the Midmarket and Not-for-Profits
Achieve the desired Return on Investment (ROI) and Total Cost of Ownership (TCO) through committed business services performance level agreements (SLAs) fully leveraging intelligent automation
Gain service integration and management (SIAM) capabilities with real-time performance insights via persona-based dashboards
Leverage a configurable “As a Service” consumption model and pay only for services consumed
Introducing
Silver Tree’s Enterprise Service
Management as a Service (ESMaaS)
Created for Midmarket businesses and Not-for-Profits who require similar IT capabilities as larger enterprises but are constrained by resources and expertise.
Vigilance™ is the first and only ESMaaS business platform that is always available – always learning and improving – always optimizing your Security, Information Technology, and Business Services, at the lowest total cost of ownership.
Powered by the co-investments of Silver Tree,
Learn more about each element of Vigilance™ by clicking the appropriate hexagon below.
// Align
Assess
Design
Implement






Solutions and Cost Framework
Recommendations categorized: cost-effective, risk adverse or strategic investment.


Full Scope
Implementation Plan
Business case, ROI, cash-flow analysis and transition plan.
Manage Delivery – Seamlessly


Mobility & Collaboration
Infrastructure
BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
Digital Transformation
Enabling and securing digital communications throughout the organization.
Business agility delivered efficiently & effectively.
Optimal business flow across people, processes and technology resulting in customer journey excellence.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Manage Delivery – Seamlessly
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Distributed Workforce – Productive & Safe Enable employees to aggressively adapt to new ways of operation and thrive!
Challenges? Silver Tree Has the COMPLETE Solution to enable employees to operate in the New Normal.
Unified Communications/Contact Center
Enterprise Security, End Point Management
Workforce Safety, Microsoft Collaboration
Case Studies



Digital Transformation



SaaS Optimization



Digital Transformation



SaaS Optimization
Testimonials



Joe Cawley



Joe Furey



Sarah Angel-Johnson



Brian Buchanan
Testimonials



Joe Cawley



Joe Furey



Sarah Angel-Johnson


