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Transforming IT with 30% Savings. Guaranteed!

Midmarket Solutions
SMB Solutions

Bringing Enterprise Service Management (ESM) capabilities to the Midmarket, SMBs, and Not-for-Profits

Maximize the return on your technology investments. Position IT as an agent of growth in your small or midmarket business.

Gain service integration and management (SIAM) capabilities with real-time performance insights via persona-based dashboards

Work with a trusted partner that focuses on outcomes, not activity. Tap into a global ecosystem of more than 3,000 technology partners.

Get an IT Operations Complimentary Assessment
Silver Tree proudly ranks among America’s fastest-growing private companies with the Inc. 5000 Award!

Introducing

Silver Tree’s Enterprise Service
Management as a Service (ESMaaS)

Created for Midmarket businesses and Not-for-Profits who require similar IT capabilities as larger enterprises but are constrained by resources and expertise.

Vigilance™ is the first and only ESMaaS business platform that is always available – always learning and improving – always optimizing your Security, Information Technology, and Business Services, at the lowest total cost of ownership.

Powered by the co-investments of Silver Tree, and .

Learn more about each element of Vigilance™ by clicking the appropriate hexagon below.

Business Process Optimization
Application Modernization
Enterprise Data Management
Service Integration & Management (SIAM)
Managed Application
Managed Cloud Services
Vigilance™ ESMaas
Managed Security
Managed Infrastructure
Digital Workplace
Get started with Vigilance™

Read our guide book on Enterprise Service Management (ESM) with a practical way to approach the complexity of IT environments built over countless client engagements.

Silver Tree and Innominds Announce Joint Partnership

Silver Catalyst℠

A Methodology That Assures Outcomes
Download Overview

// Align

First and foremost. Silver Tree is laser-focused on understanding and aligning with your organization on the execution of its strategic vision.
First and foremost. Silver Tree is laser-focused on understanding and aligning with your organization on the execution of its strategic vision.

Assess

Design

Implement

Virtual Assessment –
Complimentary

Explore the greatest opportunities for efficiencies.

Get Started

Data Driven Opportunity Assessment
Data-Driven Opportunity Assessment

Insights and recommendations for optimization.

Get Started

Solution & Cost Framework
Solutions and Cost Framework

Recommendations categorized: cost-effective, risk adverse or strategic investment.

Get Started

Full Scope Implementation Plan
Full Scope
Implementation Plan

Business case, ROI, cash-flow analysis and transition plan.

Get Started

Manage Delivery  – Seamlessly

Managing Delivery Seamlessly

Mobility & Collaboration

Infrastructure

BUSINESS PROCESSES & APPLICATIONS PERFORMANCE

Digital Transformation

Enabling and securing digital communications throughout the organization.

_________________________
Strategy & Execution
Strategic Sourcing
Distributed Workforce
Contact Center (CC)
Workplace Safety
Unified Communications
Managed Services
NOC
 SOC
Global Delivery

Business agility delivered efficiently & effectively.

_________________________
Strategy & Execution
Strategic Sourcing
IT Asset Management (ITAM)
IT Service Management (ITSM)
Managed Services
NOC
 SOC
SLO
Global Delivery
Hosting/Cloud Services

Optimal business flow across people, processes and technology resulting in customer journey excellence.

_________________________
Strategy & Execution
Process Mapping
Intelligent Automation
Data, BI & Analytics
Workforce Optimization

Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.

_________________________
Strategy & Execution
Strategic Sourcing
Design Thinking
IoT
Data, BI & Analytics
Application Modernization
Hosting/Cloud Services
Managed Services

Manage Delivery – Seamlessly

01
Digital Transformation
02
Business Processes
03
Mobility & Collaboration
04
Infrastructure
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
____________________________________

    Design Thinking Application Modernization Cloud
    Managed Services Data, BI & Analytics

    Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
    ____________________________________

      Design Thinking Application Modernization Cloud
      Managed Services Data, BI & Analytics

      Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
      ____________________________________

        Design Thinking Application Modernization Cloud
        Managed Services Data, BI & Analytics

        Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
        ____________________________________

          Design Thinking Application Modernization Cloud
          Managed Services Data, BI & Analytics

          Distributed Workforce – Productive & Safe
          Enable employees to aggressively adapt to new ways of operation and thrive!

          Challenges? Silver Tree Has the COMPLETE Solution to enable employees to operate in the New Normal.

          Complimentary Assessment

          Unified Communications/Contact Center

          Enterprise Security, End Point Management

          Workforce Safety, Microsoft Collaboration

          Case Studies

          Digital Transformation Case Study

          Digital Transformation

          Increased Agility, Risk Reductions and 40% Cost Reduction Executed During a Global Pandemic for MMKT client.
          Learn How!
          Saas Optimization

          SaaS Optimization

          8-week cost/resource optimization audit of client’s SaaS licensing resulted in $500K Cost Savings, Non-compliance Risk Identified
          Learn How!
          Digital Transformation Case Study

          Digital Transformation

          Increased Agility, Risk Reductions and 40% Cost Reduction Executed During a Global Pandemic for MMKT client.
          Learn How!
          Saas Optimization

          SaaS Optimization

          8-week cost/resource optimization audit of client’s SaaS licensing resulted in $500K Cost Savings, Non-compliance Risk Identified
          Learn How!
          SILVER TREE

          Testimonials

          "Silver Tree’s leadership, extensive ITSM experience and unique ecosystem for technology development and delivery reveals their sincere commitment to the success of TESSCO and myself as a business leader."
          Joe Cowley - TESSCO Customer Review

          Joe Cawley

          CIO, TESSCO
          "They always do what is right for the client. Genuinely thoughtful and caring, yet aggressive and driven. Especially good with bringing together different personalities to bring a project to completion on schedule and with results expected."
          Joe Furey - Michael Graves CEO Customer Review

          Joe Furey

          CEO, Michael Graves
          “Silver Tree’s deep expertise powered by their curated ecosystem provided us a broader range of services and a larger pool of technical resources than we have today at a competitive cost. Silver Tree helped us move the tech needle tremendously, giving us the flexibility and agility we needed to pivot due to COVID-19 impacts. They partnered with us every step of the way!”
          Sarah Angel-Johnson - CIO, Year-Up Customer Review

          Sarah Angel-Johnson

          CIO, Year-Up
          “We asked Silver Tree to help us save 40 to 50% on Microsoft licensing while maintaining the high-level of service we currently have in place. Instead, they developed a strategy for Microsoft licensing that saved us over 75% annually. And, they did it in less than two months.”
          Brian Buchanan - CIO, Heritage Home Customer Review

          Brian Buchanan

          CIO, Heritage Home
          SILVER TREE

          Testimonials

          "Silver Tree’s leadership, extensive ITSM experience and unique ecosystem for technology development and delivery reveals their sincere commitment to the success of TESSCO and myself as a business leader."
          Joe Cowley - TESSCO Customer Review

          Joe Cawley

          CIO, TESSCO
          "They always do what is right for the client. Genuinely thoughtful and caring, yet aggressive and driven. Especially good with bringing together different personalities to bring a project to completion on schedule and with results expected."
          Joe Furey - Michael Graves CEO Customer Review

          Joe Furey

          CEO, Michael Graves
          “Silver Tree’s deep expertise powered by their curated ecosystem provided us a broader range of services and a larger pool of technical resources than we have today at a competitive cost. Silver Tree helped us move the tech needle tremendously, giving us the flexibility and agility we needed to pivot due to COVID-19 impacts. They partnered with us every step of the way!”
          Sarah Angel-Johnson - CIO, Year-Up Customer Review

          Sarah Angel-Johnson

          CIO, Year-Up
          “We asked Silver Tree to help us save 40 to 50% on Microsoft licensing while maintaining the high-level of service we currently have in place. Instead, they developed a strategy for Microsoft licensing that saved us over 75% annually. And, they did it in less than two months.”
          Brian Buchanan - CIO, Heritage Home Customer Review

          Brian Buchanan

          CIO, Heritage Home