BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
-
-
-
Proud partner of ServiceNow & ScienceLogic
Transforming IT with 30% Savings. Guaranteed!
Bringing Enterprise Service Management (ESM) capabilities to the Midmarket, SMBs, and Not-for-Profits
Maximize the return on your technology investments. Position IT as an agent of growth in your small or midmarket business.
Gain service integration and management (SIAM) capabilities with real-time performance insights via persona-based dashboards
Work with a trusted partner that focuses on outcomes, not activity. Tap into a global ecosystem of more than 3,000 technology partners.
Silver Tree is recognized as one of North America’s fastest-growing companies on the 2023 Deloitte Technology Fast 500™
Introducing
Silver Tree’s Enterprise Service
Management as a Service (ESMaaS)
Created for Midmarket businesses and Not-for-Profits who require similar IT capabilities as larger enterprises but are constrained by resources and expertise.
Vigilance™ is the first and only ESMaaS business platform that is always available – always learning and improving – always optimizing your Security, Information Technology, and Business Services, at the lowest total cost of ownership.
Powered by the co-investments of Silver Tree,
Learn more about each element of Vigilance™ by clicking the appropriate hexagon below.
Read our guide book on Enterprise Service Management (ESM) with a practical away to approach the complexity of heterogenous IT environments built over countless client engagement.
// Align
Assess
Design
Implement
![](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181248-e1622148266948-1024x683.jpg)
![](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181248-e1622148266948-1024x683.jpg)
![Data Driven Opportunity Assessment](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181317-1024x684.jpg)
![Data Driven Opportunity Assessment](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181317-1024x684.jpg)
![Solution & Cost Framework](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-canva-studio-3153201-1024x682.jpg)
![Solution & Cost Framework](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-canva-studio-3153201-1024x682.jpg)
Solutions and Cost Framework
Recommendations categorized: cost-effective, risk adverse or strategic investment.
![Full Scope Implementation Plan](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181355-1024x683.jpg)
![Full Scope Implementation Plan](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181355-1024x683.jpg)
Full Scope
Implementation Plan
Business case, ROI, cash-flow analysis and transition plan.
Manage Delivery – Seamlessly
![Managing Delivery Seamlessly](https://silvertreeservices.com/wp-content/uploads/2021/04/gears2ww.png)
![Managing Delivery Seamlessly](https://silvertreeservices.com/wp-content/uploads/2021/04/gears2ww.png)
Mobility & Collaboration
Infrastructure
BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
Digital Transformation
Enabling and securing digital communications throughout the organization.
Business agility delivered efficiently & effectively.
Optimal business flow across people, processes and technology resulting in customer journey excellence.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Manage Delivery – Seamlessly
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Know customers better. Improve service levels. Create new services. Digitize workforce/customer experience.
Distributed Workforce – Productive & Safe Enable employees to aggressively adapt to new ways of operation and thrive!
Challenges? Silver Tree Has the COMPLETE Solution to enable employees to operate in the New Normal.
Unified Communications/Contact Center
Enterprise Security, End Point Management
Workforce Safety, Microsoft Collaboration
Case Studies
![pexels-christina-morillo-1181341 Digital Transformation Case Study](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181341-600x600.jpg)
![pexels-christina-morillo-1181341 Digital Transformation Case Study](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181341-600x600.jpg)
![pexels-christina-morillo-1181341 Digital Transformation Case Study](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181341-600x600.jpg)
Digital Transformation
![pexels-adrienn-1458283 Saas Optimization](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-adrienn-1458283-600x600.jpg)
![pexels-adrienn-1458283 Saas Optimization](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-adrienn-1458283-600x600.jpg)
![pexels-adrienn-1458283 Saas Optimization](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-adrienn-1458283-600x600.jpg)
SaaS Optimization
![pexels-christina-morillo-1181341 Digital Transformation Case Study](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181341-600x600.jpg)
![pexels-christina-morillo-1181341 Digital Transformation Case Study](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181341-600x600.jpg)
![pexels-christina-morillo-1181341 Digital Transformation Case Study](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-christina-morillo-1181341-600x600.jpg)
Digital Transformation
![pexels-adrienn-1458283 Saas Optimization](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-adrienn-1458283-600x600.jpg)
![pexels-adrienn-1458283 Saas Optimization](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-adrienn-1458283-600x600.jpg)
![pexels-adrienn-1458283 Saas Optimization](https://silvertreeservices.com/wp-content/uploads/2021/02/pexels-adrienn-1458283-600x600.jpg)
SaaS Optimization
Testimonials
![joe Joe Cowley - TESSCO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe-140x140.jpg)
![joe Joe Cowley - TESSCO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe-140x140.jpg)
![joe Joe Cowley - TESSCO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe-140x140.jpg)
Joe Cawley
![joe2 Joe Furey - Michael Graves CEO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe2-140x140.jpg)
![joe2 Joe Furey - Michael Graves CEO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe2-140x140.jpg)
![joe2 Joe Furey - Michael Graves CEO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe2-140x140.jpg)
Joe Furey
![sarah2 Sarah Angel-Johnson - CIO, Year-Up Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/sarah2-140x140.jpg)
![sarah2 Sarah Angel-Johnson - CIO, Year-Up Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/sarah2-140x140.jpg)
![sarah2 Sarah Angel-Johnson - CIO, Year-Up Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/sarah2-140x140.jpg)
Sarah Angel-Johnson
![last Brian Buchanan - CIO, Heritage Home Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/last-140x140.jpg)
![last Brian Buchanan - CIO, Heritage Home Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/last-140x140.jpg)
![last Brian Buchanan - CIO, Heritage Home Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/last-140x140.jpg)
Brian Buchanan
Testimonials
![joe Joe Cowley - TESSCO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe-140x140.jpg)
![joe Joe Cowley - TESSCO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe-140x140.jpg)
![joe Joe Cowley - TESSCO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe-140x140.jpg)
Joe Cawley
![joe2 Joe Furey - Michael Graves CEO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe2-140x140.jpg)
![joe2 Joe Furey - Michael Graves CEO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe2-140x140.jpg)
![joe2 Joe Furey - Michael Graves CEO Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/joe2-140x140.jpg)
Joe Furey
![sarah2 Sarah Angel-Johnson - CIO, Year-Up Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/sarah2-140x140.jpg)
![sarah2 Sarah Angel-Johnson - CIO, Year-Up Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/sarah2-140x140.jpg)
![sarah2 Sarah Angel-Johnson - CIO, Year-Up Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/sarah2-140x140.jpg)
Sarah Angel-Johnson
![last Brian Buchanan - CIO, Heritage Home Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/last-140x140.jpg)
![last Brian Buchanan - CIO, Heritage Home Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/last-140x140.jpg)
![last Brian Buchanan - CIO, Heritage Home Customer Review](https://silvertreeservices.com/wp-content/uploads/2021/03/last-140x140.jpg)