Future-proof Your IT with Vigilance™
A scalable, AI-driven service management platform designed to transform IT for mid-market companies, helping reduce costs, improve IT efficiency, mitigate vulnerabilities, and increase end-user satisfaction and productivity.
Relieve the Burden on Your IT Team
Are you struggling to keep up with IT challenges like managing hybrid work environments, addressing security vulnerabilities, and delivering consistent business services? Vigilance simplifies IT operations, reduces complexity, and empowers your team to focus on strategic goals, not reactive tasks. Following are just some of the results you can expect to achieve with Vigilance.
Read how we achieved these outcomes for businesses like yours
Built for Mid-Market
Enterprise-grade capabilities delivered in a cost-efficient package.
Scalable and secure IT management
Proactive monitoring powered by AI and ML
Flexible, elastic consumption-based pricing
Best-of-Breed Technologies
Integrates emerging technologies and leading platforms, including ServiceNow, ScienceLogic, Microsoft, Horizon3.ai, and others, to deliver:
Business Process Management SLAs for seamless IT service performance
Data-Driven BI, AIOps, and Analytics for smarter, faster decision-making
Elastic Consumption Models to adapt IT solutions to your specific needs
This unique ecosystem ensures Vigilance™ continuously optimizes your IT operations while providing real-time insights and exceptional value.
AI at the Core of Vigilance
Vigilance maximizes automation capabilities through artificial intelligence (AI) and machine learning (ML), allowing mid-market companies to:
- Predict and prevent service issues before they occur
- Automate repetitive tasks to free up IT teams for strategic work
- Continuously learn and improve from system performance data
“We have been talking about ESMaaS for several years now but this is the first we have seen as a platform.”
Take the Next Step
Get started with an assessment to evaluate your IT needs and explore how Vigilance can transform your organization.
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Insights
Read the latest on our Vigilance platform and more.