Future-proof Your IT with Vigilance™

A scalable, AI-driven service management platform designed to transform IT for midmarket companies, helping reduce costs, improve IT efficiency, mitigate vulnerabilities, and increase end-user satisfaction and productivity.

Relieve the Burden on Your IT Team

Are you struggling to keep up with IT challenges like managing hybrid work environments, addressing security vulnerabilities, and delivering consistent business services?

Vigilance simplifies IT operations, reduces complexity, and empowers your team to focus on strategic goals, not reactive tasks. Following are just some of the results you can expect to achieve with Vigilance.

70%
Reduction in availability incidents impacting business-critical services.
50%
Improvement in IT operations’ detection and response efficiency.
45%
Decrease in security vulnerabilities and exposures.
15–40%
Cost Savings on IT operations and maintenance expenses.

Built for Midmarket

Enterprise-grade capabilities delivered in a cost-efficient package.

Scalable and secure IT management
Proactive monitoring powered by AI and ML
Flexible, elastic, consumption-based pricing

Best-of-Breed Technologies

Integrates emerging technologies and leading platforms to deliver:

Business Process Management SLAs for seamless IT service performance
Data-Driven BI, AIOps, and Analytics for smarter, faster decision-making
Elastic Consumption Models to adapt IT solutions to your specific needs

This unique ecosystem ensures Vigilance™ continuously optimizes your IT operations while providing real-time insights and exceptional value.

AI at the Core of Vigilance

Vigilance maximizes automation capabilities through artificial intelligence (AI) and machine learning (ML), allowing midmarket companies to:

Predict and prevent service issues before they occur
Automate repetitive tasks to free up IT teams for strategic work
Continuously learn and improve from system performance data

By integrating AI into every service, Vigilance ensures your IT operations remain adaptive, efficient, and resilient in the face of evolving challenges.

“We have been talking about ESMaaS for several years now but this is the first we have seen as a platform.”

Analyst
Gartner
GET STARTED

Take the Next Step

Get started with an assessment to evaluate your IT needs and explore how Vigilance can transform your organization.