Construction
Vigilance: IT Ops Platform
Managed Infrastructure

Managed IT Infrastructure for Commercial Builder

Managed IT Infrastructure for Commercial Builder

Silver Tree's hybrid cloud solution reduced a commercial builder's downtime by 45%, cut IT costs by 25%, and enhanced scalability and workflows, enabling growth and innovation.

Challenge

The commercial builder’s outdated IT infrastructure created significant hurdles in their day-to-day operations and strategic growth initiatives: 

Aging Systems and Performance Issues: Legacy infrastructure struggled to handle the increasing demands of modern construction workflows, leading to frequent system slowdowns and outages. 

Inconsistent IT Management: Lack of standardized processes across regional offices resulted in uneven system performance and support capabilities. 

Security Vulnerabilities: With limited monitoring and outdated defenses, the client’s IT environment was exposed to cyber threats that could compromise sensitive data, including design plans and client contracts. 

Scalability Limitations: The IT environment lacked the flexibility to support the company’s growth, including new regional offices and advanced digital tools for construction management. 

Why Silver Tree

The client selected Silver Tree for its proven expertise in modernizing IT operations and delivering scalable, secure infrastructure solutions. Silver Tree’s IT360 Secure Managed Services, powered by the Vigilance ESM platform, provided unified monitoring and proactive management. The partnership also included comprehensive security measures to protect sensitive data and hybrid infrastructure solutions designed for scalability and performance. This combination ensured a high-performing IT environment tailored to the client’s project-driven business needs.

Actions Taken

Silver Tree implemented a hybrid cloud solution combining high-performance on-premises infrastructure with scalable cloud resources. The Vigilance ESM platform provided centralized monitoring and proactive management, while advanced security measures, including 24/7 threat monitoring and SIEM integration, safeguarded operations. Predictive maintenance and governance reporting ensured ongoing optimization.

Outcomes

45%
Reduction in system downtime
25%
Reduction in IT operational costs
300+
Potential cyber threaths detected and mitigated in the first six months
  • System downtime was reduced by 45%, keeping projects on schedule
  • Over 300 cyber threats were detected and mitigated within six months
  • Upgraded systems improved processing speeds for smoother project workflows
  • The IT environment supported three new regional offices and adoption of advanced tools
  • IT operational costs decreased by 25% through optimized infrastructure and support

About Silver Tree

Founded in 2014 by Richard Ricks, Silver Tree Consulting & Services began with a vision to transform the business of IT and empower organizations to thrive in an evolving digital world.

Today, Silver Tree delivers a comprehensive suite of IT solutions and services across five key areas: workforce solutions, managed infrastructure (cloud and SaaS), managed security, application modernization, and data modernization. Backed by decades of experience and a proven global operating model, we help businesses innovate, enhance productivity, and drive sustainable growth.

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