BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
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strong roots run deep
Accelerate Your Roadmap
IT Operations Assessment – Core to Digital Transformation
VIRTUAL ASSESSMENT
Complimentary, 2 Hours
Through our structured interview process, we jointly explore the greatest opportunities for efficiencies, risk mitigation and strategic investment. We discuss your organizations maturity level in leveraging systems/solutions, managing vendors and investing strategically.
DELIVERABLE: A read out of our structured analysis that will initially identify the areas within your organization that we feel can be optimized across your IT Operations, Infrastructure, Applications, Hosting/Cloud Services and Business Processes. Should these insights uncover fertile opportunities, we recommend a more detailed assessment.
DATA-DRIVEN OPPORTUNITY ASSESSMENT
$7K (always pays for itself, guaranteed), 1 to 2 weeks
Silver Tree implements a more detailed scope through structured interviews with key leaders. Additionally, Silver Tree identifies the pertinent documents and data that will provide the insight for benchmarking your organization against industry best practices, and thus underpinning solid recommendations. (NDA signed).
DELIVERABLE: Supported by structured staff feedback, document review and data analysis, Silver Tree provides a detailed report and read out of insights and recommendations for optimizing your Infrastructure, IT Operations and Business Processes. This report provides actionable recommendations whether executed in house or with a 3rd party.
SOLUTIONS & COST FRAMEWORK
$12,500, 2 to 3 weeks
Building on our Data-Driven Opportunity assessment approach, Silver Tree will leverage its broad and deep industry expertise in order to develop a framework for implementation and the sequencing of high-level solutions.
DELIVERABLE: Recommendations categorized as either cost effectiveness, risk mitigation or strategic investment, cost estimates and a high-level timeline to implement.
FULL SCOPE SOLUTIONS IMPLEMENTATION PLAN
4 to 8 weeks, $40 to $60K
Building upon all our previous assessments, analysis and recommendations, we develop a comprehensive implementation plan for the agreed scope.
DELIVERABLE: Business case, ROI, cash flow analysis and transition plan. Plan may include technology, people, process, policy and governance, and service model and operating model adjustments. In addition, we will provide a fixed price scope of work and timeline that Silver Tree is prepared to contract to deliver with a commitment to agreed outcomes.
Case Studies
Silver Tree Delivers Results!
Case studies, across various industries, detailing results we delivered - and continue to deliver - via Infrastructure Optimization, Governance & ITSM, Business Process Optimization, Applications Development, Design Thinking and Managed Services
Infrastructure and Application Optimization & Managed Services
MANAGED SERVICES / HYBRID CLOUD
State-of-the art hybrid cloud network & VOIP/Unified Communications at 25% cost savings
MANAGED SERVICES TRANSFORMED
Silver Tree helped this IT Department evolve to a full managed services model for infrastructure and applications – resulting in better quality of service at a lower cost.
The Value of Assessment Lead Engagements
ASSESSMENT LEADS TO COST SAVINGS TO FUND DIGITAL TRANSFORMATION
Silver Tree identified significant savings in Applications and Infrastructure – in excess of 30%. We discovered legacy telecommunication technology: outdated switch and carrier spend using dedicated telephony infrastructure PRI trunks.
Governance & PMO – The Key to Successful Solution & Service Integration
STATE INSURANCE PROGRAM TURNAROUND
Complex Unemployment Insurance Program Turnaround
LEGACY IT PROGRAM TURNAROUND
Silver Tree turned around a state’s DMV legacy IT program after 8 years of failed attempts. The system was staggeringly complex, 3.5 million lines of code, 40 different databases with 50 years of data, multiple, disparate vendors and various law suits.
SOURCING & CONTRACT NEGOTIATION
“We asked Silver Tree to help us save 40 to 50% on Microsoft licensing. They didn’t. They saved us 75%.”
DIGITAL TRANSFORMATION
The clear path to digital transformation led the way to develop eight major programs.
SaaS OPTIMIZATION
$500K Cost Savings, Non-compliance Risk Identified
Business Process Optimization – Making it Easier for Customers to Do Business with Your Organization
PROCESS MAPPING
Re-engineer processes, re-organize workforce, automate or improve data quality and depth? Depends. Take a step back. What’s the entire landscape? A focus on one is limiting – each relies on the other. We saved an Insurance Carrier $1.2 M per Annum.
Technology Innovation - Improved Quality of Service, Reduced Costs through Curated Ecosystem
APPLICATION DEVELOPMENT
Dramatic Improvement of Customer Facing App with 50% Cost Reduction
MICROSOFT EXCHANGE TURNAROUND
$15 Billion Multi-Line Insurance Carrier – MS Turnaround
DIGITAL TRANSFORMATION
Increased Agility, Risk Reductions and 40% Cost Reduction Executed During a Global Pandemic
Videos
ROUNDTABLE and Q&A: The Disruptors: Artificial Intelligence, Machine Learning and Data Analytics – Is Your Organization Ready?
Tom Peach, CIO, James River Insurance, Manish Tomar, CIO, KPMG, Sam Gross, CEO, ChoiceWorx, Richard Ricks, CEO, Silver Tree Consulting & Services
Silver Tree Partnership – CIO speaks to Values Aligned, Strategic Focus, Ease of Adaptability
Overview: Silver Tree identified and implemented savings of 40% and helped this IT Department evolve to a new operational model – resulting in better quality of service at a lower cost. Services include:
- Business Process Consulting
- Applications Development
- Customer Applications Support
- Full-scope Infrastructure Managed Services
- Hosting/Cloud
Insurance & Financial Services: Silver Tree’s solutions to the biggest barriers to digital transformation for insurance and financial services organizations.
Driving Mission-Impacting Results:
A conversation with Sarah Angel-Johnson, CIO, Year Up on the challenges CIO’s in the NFP sector face today and how IT drives mission-impacting results.
Blog
Industry White Papers
Workforce Safety/Work from Home/Transitioning Back To Work
Not for Profit
Unified Communications/Contact Center
AI/Intelligent Automation
Want to learn more? View our various assessments and case studies. We welcome the opportunity to explore how we can help you.