Accelerate Your Roadmap > Vigilance™: Powering ESMaaS
BUSINESS PROCESSES & APPLICATIONS PERFORMANCE
strong roots run deep
Design Thinking
Are you keeping pace with the speed of change in the digital landscape?
As Microsoft coined it: The Art of the Possible.
Empathize, Design, Ideate, Prototype, Test. If you know exactly what application you want developed, sure, we can do it. But, true value comes in letting go of previous baggage and technology and learning from parallel industries to develop new capabilities (automation, AI).
Our goal is every customer touchpoint simple, convenient and effective.
Business processes that support the front end are just as important! Business intelligence (BI) is what enables you to manage your business differently. Taking an objective look at processes that need to change and learning how they should be modernized, will enhance predictive as well as results-based KPIs.
Reimagine how business is done in the digital era.
Start with a fresh canvas. Challenge the status quo…
Silver Tree is your partner in Design Thinking, helping clients create new channels and enrich the customer experience.
ASSESS CURRENT STATE: OPERATIONAL / FUNCTIONAL / TECHNOLOGY
Empathy/Discovery – Priming & Bench Marking, User Research
Techniques: Picture Ethnography, Fly-on-the-wall, Metaphor Elicitation, Do-Along, Trend Research
Results: Business & Product Analysis based on observations, Flash Boarding
IDENTIFY GAPS TO REACH FUTURE STATE /DIGITAL ROADMAP
Insightful Engineering – Problem Redefiniton, Synthesize Insight
Technique: Affinity Mapping, Metafact Naming, 2×2 Matrix
Results: Service Blueprint, Personas, Stakeholder and Customer Journey Maps
USE CASE IDENTIFICATION / PRIORITIZATION
Ideation: UX/UI Design, Technology & Business Process Enhancements, Business Intelligence
Technique: Co-creation, Visual Storytelling, SCAMPER
Results: Affinity Maps, Desirabilty Matrix, Busness Process Change Analysis, KPIs
CUSTOMER VALIDATION
Rapid Protoyping: Ideas Explored, Show Feature Intentions, Test
Technique: Wireframes, Themes Defined, Validate
Results: New Architecture & Prototypes Developed
ARCHITECTURE & TECHNOLOGY STRATEGY
Technical Solutioning: Identify requirements across the technology stack (Connectivity, Device, Security, Scalability, etc.)
Technique: MVP-based scoping
Result: Execution and Migration Strategy
Service Components Leveraged to Create, Manage and Continually Improve your Business and Digital Transformation
Application Development & Modernization
- Low Code / No Code App Development
- Webservices & SOA, API Economy
- Microservices and Containers
- E-commerce & Omnichannel
- Mobile / AR / VR / MR
Automation & Embedded AI
- KPIs, Metrics & Monitoring
- Robotic / Digital Process Automation
- AI Powered BOTS
- Conversational Systems
- Dashboards & Real-time Alerts\
Application & Data Migration
- Cloud Readiness Assessment
- Migration to Cloud (App & Data)
- Data Warehouse Migration (Data Lakes)
- Re-host / Re-factor / Re-platform / Retire / Retain / Repurchase
Application Rationalization
- Business Objectives & Goals
- Application Consumption Analysis
- Rationalization / Replacement & Sunset Roadmap
DevSecTestOps
- DevSecTestOps Framework
- Multi-Vendor, Multi-Platform
- DevOps Maturity Assessment
- Roadmap & Best Practices
Application Maintenance & Support
- Agile and SLA Driven
- Managed Services
- Automated / AI powered Testing & QA
- End User Support & Service Automation
Want to learn more? View our various assessments and case studies. We welcome the opportunity to explore how we can help you.