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Colin Dowling

Why Small & Medium Sized Businesses Should Consider Enterprise Service Management

Today’s business environment is characterized by rapid technological advancements, shifting market demands, and an ever-increasing need for operational efficiency. In this complex landscape, Small & Medium-sized Businesses (SMBs) often find themselves facing challenges that large enterprises grapple with but without the same breadth of resources. Enter Enterprise Service Management (ESM). While ESM may sound like […]
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STCS President Tony Doye: How Nonprofits Can Overcome Their 5 Biggest IT Challenges

REPOSTED from NonProfit Pro.      Nonprofit work is tremendously rewarding but also rife with challenges, including dwindling post-pandemic revenue and a greater demand for services. Technology offers nonprofits hope — it modernizes their operations, helps reach current and potential members, and gets them closer to achieving their mission. Unfortunately, many nonprofits continue to make do […]
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Silver Tree Launches Vigilance, the Enterprise Services Management-as-a-Service Platform

RALEIGH, N.C. — RALEIGH, N.C. – October 3, 2023 – Silver Tree Consulting & Services, a company committed to solving mid-market business and information technology challenges, today announced the launch of VIGILANCE, the industry’s first fully integrated Enterprise Services Management-as-a-Service (ESMaaS) platform tailor-fit to meet the needs of mid-market and nonprofit organizations. Built from the ground up to […]
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Cybersecurity and the Internet of Things

The advent of the Internet of Things (IoT) has revolutionized the technological landscape, impacting various aspects of our daily lives both personally and professionally. It provides myriad opportunities, enhancing operational efficiency and forging innovative pathways across multiple sectors. However, the proliferation of IoT devices also introduces a multitude of cybersecurity threats, making it imperative for […]
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Transform Your IT with 30% Savings – Guaranteed [WEBINAR]

If you are leading the IT department at a Mid-Market Enterprise or Not-for-profit Company, this webinar is for you. REGISTER NOW Leaders like you are experiencing many of these challenges: Juggling the integration of complex heterogeneous IT environments Dealing with IT tools and technologies that are not working efficiently Working to maximize the ROI of […]
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The Power of Enterprise Service Management: Streamlining Business Processes

In today’s rapidly evolving IT landscape, the emphasis on integration and optimal management of services has never been more pressing. The emergence of open systems and cutting-edge service applications heralds a transformative phase in IT service management: Enterprise Service Management (ESM).   Traditionally, IT service management operated in isolated silos, each governed by different tools and […]
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Silver Tree University – What is a Software True-Up?

In the vast expanse of today’s digital ecosystem, businesses juggle an array of software solutions. From enterprise applications to specialized tools, navigating the intricacies of software licensing models has become more challenging than ever. The constant ebb and flow of organizational needs means that the software licenses in use today might not necessarily fit tomorrow’s […]
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