Colin Dowling

Machine learning is an application of artificial intelligence (AI) that provides systems with the ability to automatically learn and improve from experience without being explicitly programmed. It focuses on the development of computer programs that can access data and use that data to learn for themselves. The process of learning begins with observations or data, […]

What is Bring Your Own Device or “BYOD?” BYOD stands for “Bring Your Own Device.” BYOD policies allow employees to use their personal devices to work and for work purposes. This commonly includes laptops and mobile devices. These devices are able to access company emails, files, and entire networks. BYOD can provide many benefits in […]

Cybersecurity is a complex and growing area of concern for businesses. It refers to the methods and practices used to protect computer systems and networks from unauthorized access, exploitation or destruction, as well as mitigating any potential damage that could occur. Cyber threats are constantly evolving as new technologies emerge and security vulnerabilities are discovered, […]

What is IT Service Management (ITSM) ITSM basically refers to the management and organization of IT services across an entire organization. This encompasses everything from managing infrastructure and personnel to handling compliance requirements for service providers and consulting with clients about their needs. It might seem like a lot, but as technology becomes more ubiquitous […]

What is IT operations transformation and what does it mean for your business?