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As a small or midsize business owner, you’re likely familiar with the importance of cybersecurity. You may have implemented antivirus software, firewalls, and other security measures to protect your business from online threats. However, there is one tool that you may not have heard of: a web application firewall (WAF). In this edition of Silver […]

Enterprise Service Management (ESM) refers to the practice of applying service management principles and best practices across an entire organization, rather than just within IT departments. It involves extending the benefits of IT service management (ITSM) to other departments and functions, such as HR, finance, facilities, and customer service. The goal of ESM is to […]

At Silver Tree Services, we understand that small and midsized businesses often face challenges in determining how much to spend on IT. The rapid pace of technological advancement coupled with limited budgets can make it difficult to find the right balance. In this edition of Silver Tree University, we will provide insights and guidelines on […]

The manufacturing industry is undergoing a significant transformation as it embraces new technologies that hold the potential to revolutionize traditional production processes. Manufacturers are increasingly adopting sophisticated solutions such as artificial intelligence (AI), virtual reality (VR), and machine learning (ML). In this post, we will delve into five key manufacturing technology trends that are shaping […]

Penetration testing, also known as pen testing, is a crucial procedure that assists organizations in identifying potential security vulnerabilities and weaknesses in their computer systems and networks. In this edition of Silver Tree University, we will provide an introduction to penetration testing, including its definition, purpose, and an overview of the process involved. What is […]

DevOps refers to a set of techniques that involve integrating software development (Dev) with IT operations (Ops) to accelerate the systems development life cycle. By utilizing DevOps practices, organizations can release features, fixes, and updates frequently, with a high degree of reliability and consistency.  DevOps emphasizes automation and monitoring throughout the entire software development life […]

Improving your IT security goes beyond just safeguarding your personal and professional information – it also helps to prevent costly downtime, maintains your company’s reputation, and ensures regulatory compliance. Given the increasing incidents of hacking and information leaks, securing one’s digital resources has become more essential than ever. This post will provide an overview of […]

Ransomware tends to rear its ugly head and make the news all too often. Countless individuals and large corporations alike fall prey on a daily basis. While they may have heard the term before,  many of them aren’t aware of the difference between computer viruses, malware, and ransomware until it was too late. And that […]

Business process optimization (BPO) is the practice of improving existing business processes to make them more efficient, streamlined, and cost-effective. This could include reducing costs or eliminating redundant steps in a process, or streamlining communication with suppliers and customers. Through this approach, businesses can maximize their workflow, improve customer service, cut operational costs, and increase […]

Cloud migration is the process of moving applications, data, and other business processes from an on-premises environment to a cloud computing environment. It’s become increasingly popular in recent years as businesses recognize the potential for cost savings, scalability, and increased efficiency. But what do businesses need to consider when making the move? In this edition […]