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Improving your IT security goes beyond just safeguarding your personal and professional information – it also helps to prevent costly downtime, maintains your company’s reputation, and ensures regulatory compliance. Given the increasing incidents of hacking and information leaks, securing one’s digital resources has become more essential than ever. This post will provide an overview of […]

Ransomware tends to rear its ugly head and make the news all too often. Countless individuals and large corporations alike fall prey on a daily basis. While they may have heard the term before,  many of them aren’t aware of the difference between computer viruses, malware, and ransomware until it was too late. And that […]

Business process optimization (BPO) is the practice of improving existing business processes to make them more efficient, streamlined, and cost-effective. This could include reducing costs or eliminating redundant steps in a process, or streamlining communication with suppliers and customers. Through this approach, businesses can maximize their workflow, improve customer service, cut operational costs, and increase […]

Cloud migration is the process of moving applications, data, and other business processes from an on-premises environment to a cloud computing environment. It’s become increasingly popular in recent years as businesses recognize the potential for cost savings, scalability, and increased efficiency. But what do businesses need to consider when making the move? In this edition […]

Managed IT services are a form of outsourcing that provides organizations with the support they need to keep their technology running smoothly. This includes anything from help desk and network management to cyber security and data storage. As businesses become increasingly reliant on digital technology, having access to reliable managed IT services can be the […]

Machine learning is an application of artificial intelligence (AI) that provides systems with the ability to automatically learn and improve from experience without being explicitly programmed. It focuses on the development of computer programs that can access data and use that data to learn for themselves. The process of learning begins with observations or data, […]

What is Bring Your Own Device or “BYOD?” BYOD stands for “Bring Your Own Device.” BYOD policies allow employees to use their personal devices to work and for work purposes. This commonly includes laptops and mobile devices. These devices are able to access company emails, files, and entire networks. BYOD can provide many benefits in […]

Cybersecurity is a complex and growing area of concern for businesses. It refers to the methods and practices used to protect computer systems and networks from unauthorized access, exploitation or destruction, as well as mitigating any potential damage that could occur. Cyber threats are constantly evolving as new technologies emerge and security vulnerabilities are discovered, […]

What is IT Service Management (ITSM) ITSM basically refers to the management and organization of IT services across an entire organization. This encompasses everything from managing infrastructure and personnel to handling compliance requirements for service providers and consulting with clients about their needs. It might seem like a lot, but as technology becomes more ubiquitous […]