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Surviving AND Thriving: 40% Annual Cost Savings Discovered & Implemented OVERVIEW: With significant growth through it’s partnership with public companies and higher education  the expansion of its programs to enable disadvantaged individuals to gain better paying jobs, our clients’ IT staff, support services and thus budget dramatically increased to meet the increasing requirements of the […]

State of the art, hybrid cloud network & VOIP/Unified Communications system offering a stable and resilient IT environment at 25% cost savings CHALLENGE: Global Architecture firm experiencing instability with its outdated IT Infrastructure: Frequent outages User disconnects Slow response Server sprawl Incumbent managed services provider:  Lacked tools & experience to remotely monitor/manage the environment Reactive […]

By Gary Cokins, Practice Lead, Enterprise Performance Management, Silver Tree Quite naturally, many organizations over-rate the quality of their enterprise and corporate performance management (EPM/CPM) practices and systems. In reality they lack in being comprehensive and how integrated they are. For example, when you ask executives how well they measure and report either costs or […]

Software Vendor: Check Your Tactics at the Door! Are software vendors pressuring you for a decision? Threatening a compliance action? Giving you an expiration date for discounts? Throwing more and more “free” products into the offer? Don’t cave! Software License Optimization (SLO) is the brilliant solution. Software licensing is complex and only getting worse with […]

A typical ServiceNow deployment runs over $2 million per year (including licensing and support). Are you getting your value's worth?

Operational Excellence – Ever surprised by the performance of your team? If yes, your operating model might be bogged down by too many layers and hand offs…

As enterprise capabilities are increasingly delivered from various “clouds” to an ever changing array of digital endpoints, is your user experience empowered or confused?  The ability to understand the landscape of your enterprise as it changes, detect changes and faults impacting the experience of your employees and customers, smoothly adopt and integrate new solutions, and […]

Your organization has been breached.  What do your executives expect you to do in the first fifteen minutes? What systems take priority? Information Technology powers the organization. Does your response plan align with the business priorities? As the CIO or CISO you are trusted to: Keep the organization running; Protect the organization from an ever-expanding […]

  ITSM data is a source of tremendous insight that leads to business impact. Want to drive significant real service and availability improvement for your business? Does your organization need: Stronger alignment between IT and business processes? Improved service delivery and customer satisfaction? Cost reductions through improved utilization of resources? Greater visibility of IT costs […]