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Success Stories: How Nonprofits Are Leveraging Managed IT Support

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Success Stories: How Nonprofits Are Leveraging Managed IT Support


Nonprofits are increasingly relying on technology to streamline operations, amplify their impact, and achieve their missions. However, many nonprofits face challenges due to limited resources and expertise in managing complex IT systems.  

Managed IT support has emerged as a crucial ally for nonprofits, empowering them to navigate the digital landscape efficiently. For nonprofits, managed IT services can save money, improve service quality, and free up time to spend on more business-critical efforts, like increasing fundraising and nurturing donor relationships.  

Let’s explore a few examples that highlights the transformative power of managed IT support for nonprofits. 

Success Story: Tessie Cleveland Community Services Corp  

The Tessie Cleveland Community Services Corp, dedicated to providing human services that enhance quality of life, struggled with outdated IT infrastructure hindering their outreach and fundraising efforts. Upon partnering with Silver Tree Services, they underwent a comprehensive assessment and received tailored solutions.  

To support their fundraising and services, the Los Angeles-based nonprofit needed a solution that delivered security, call quality, flexibility and disaster recovery. Silver Tree is a certified Gold Partner with Mitel, the only solution that could meet the above needs – on the cloud and for less money than what the nonprofit was paying with their on-premises solution.  

Mitel’s MiCloud Flex and MiCollab, along with business IP softphones, were able to provide exceptional security and encryption to safeguard medical data, keep communications and critical health services in play and ensure healthcare workers could stay connected to their team from any location.  

Success Story: Year Up  

Year Up is a job training program for young adults. It closes the Opportunity Divide by ensuring young adults have the skills, experience, and support that will empower them to reach their full potential. The program is tuition free and offers access to some of today’s best companies.   

As a nonprofit organization building up our nation’s youth, Year Up knew they didn’t want just another vendor relationship – they wanted a true partnership. Their values come first, which is what led them to build a strategic partnership with Silver Tree. Together, we are proudly changing the world one step at a time.  

Silver Tree identified and implemented savings of 40 percent for Year Up, helping their IT department develop a new operational model, resulting in better quality service for a lower cost.To achieve these changes, we helped Year Up in a variety of areas including business process consulting, applications development, customer applications support, full-scope infrastructure managed services, and cloud hosting.  

Managed IT Support for Nonprofits 

With managed IT services, nonprofit organizations can overcome technological barriers and make a significant impact on their communities.

These are just a few stories of how we’ve worked with nonprofits, but partnering with organizations that create social good is core to who Silver Tree is. With Silver Tree Foundation, we donate 50% of our profits to equip underserved youth with job skills and training opportunities. 

If you’re a nonprofit leader struggling with legacy systems or costly IT setups, we’d love to be a partner to you too. To learn more about the managed IT support for nonprofits offered through Silver Tree, you can get started with a no-commitment complimentary assessment that will give you a blueprint of areas of greatest opportunity.  

Want to learn more? View our various assessments and case studies. We welcome the opportunity to explore how we can help you.