Richard C. Ricks
Richard Ricks, founded Silver Tree Consulting & Services in April 2014. He is responsible for the company’s strategic plan, consulting partners and assuring client relationships are excellent. He is a highly accomplished information technology and services executive who has led many successful transformations. As previous CIO of Nortel Networks and president of many divisions of CSC’s commercial businesses, he is recognized for his leadership in driving business, operations, and technology transformations that deliver excellent results – True Value.
Richard led the transformation of Nortel’s information technology and services capability, which enabled tremendous growth, and he was recognized as CIO of the year for 3 consecutive years. At CSC, he brought together multiple divisions supporting 350+ accounts/customers to create a $6.5B Global Outsourcing Services (GOS) business. He also led the creation of CSC’s largest commercial outsourcing relationship with Zurich Financial Services, which transitioned over 2000 applications and infrastructure resources to global delivery centers in India, EMEA and North America. He gave birth to CSC’s web hosting business through an acquisition, which evolved in to their industry leading Cloud solution/platform.
As CEO of IT People, Richard led the transformation of the business enabling growth of 70% in revenue and 300% in profitability. While at IT People the India deliver center achieved CMMI level 3, the managed services and consulting business became well established, and the work force solutions recruiting capability was significantly enhanced through the establishment of an India based recruiting capability.
Richard is a recognized leader in IT and Business innovation and the associated transformation that delivers True Value.
Richard received an Executive Business Diploma from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill, and N.C. State University Mechanical Engineering. He received post-graduate training in negotiations from Harvard Business School. Richard is very involved in the community as an elder at his local church. He is married and has a daughter.
Silver Tree offers Comprehensive Reporting:
Our ITAD program provides comprehensive reporting on all major activities to not only ensure compliance with complex governmental regulations but ensure full traceability and transparency on all of the assets we manage on your behalf.
Audit & Report
Each asset received into our facility network undergoes a value-based audit based upon it’s type, age, and condition, whereby we destroy data through eradication of valued HDDs and shred the balance of HDDs. Each asset is tested and we capture the serial number, model, configuration and condition of each asset.
Certificate of Data Destruction
All storage media assets are eradicated or physically destroyed and we provide a ‘Certificate of Data Destruction’ depicting the serial number, model, destruction method, technician name and destruction date
Certificate of Recycling
When older equipment reaches a state where it no longer has any useful life in part or whole form, it must be recycled responsibly, and we ensure that it is done so in strict compliance with our “zero landfill/zero export” policy. We provide a ‘Certificate of Recycling’ depicting serial number, model, weight and recycle date.